Welcome to Nurvi Living. These Terms & Conditions govern your access to and use of our website and services. By visiting our website or making a purchase, you agree to be bound by the terms outlined below. If you do not agree, please do not use our website.
1. General Information
Nurvi Living operates as an online retailer of handmade rugs and home décor products. Throughout the site, the terms “we”, “us”, and “our” refer to Nurvi Living. The term “you” refers to the user or customer.
We reserve the right to update, change, or replace any part of these Terms & Conditions at any time without prior notice.
2. Eligibility & Use of Website
- By using this website, you confirm that:
- You are at least 18 years of age
- You are legally capable of entering into binding contracts
- You will not use the website for unlawful or unauthorized purposes
- Any misuse of the website may result in termination of access.
3. Product Information & Accuracy
- We strive to ensure all product descriptions, images, pricing, and details are accurate. However:
- Colors may vary slightly due to screen differences
- Handmade products may have minor variations in size, texture, or pattern
- Such variations are a natural characteristic of handcrafted goods and not considered defects
- We reserve the right to correct errors or inaccuracies at any time.
4. Pricing & Payments
- All prices are listed in [USD / GBP / INR – specify currency]
- Prices are subject to change without notice
- Payments are processed securely through trusted third-party payment gateways
- We do not store credit/debit card information
- Orders will be processed only after successful payment confirmation.
5. Orders & Acceptance
- Placing an order does not guarantee acceptance
- We reserve the right to cancel or refuse any order due to inventory issues, pricing errors, or suspected fraud
- In case of cancellation, any payment made will be refunded as per our refund policy
6. Shipping & Delivery
- Orders are typically dispatched within 4–7 business days
- Delivery timelines may vary based on destination and courier services
- Nurvi Living is not responsible for delays caused by customs, courier partners, or unforeseen circumstances
- Shipping policies may differ by region and will be mentioned at checkout
7. Returns & Refunds
- We offer 30-day returns on eligible products
- Items must be unused, in original condition, and with original packaging
- Custom-sized or made-to-order rugs may not be eligible for return
- Refunds are processed after inspection of the returned item
- Please refer to our Return & Refund Policy for full details.
8. Intellectual Property
All content on this website — including text, images, designs, logos, and graphics — is the exclusive property of Nurvi Living and is protected by copyright and intellectual property laws.
You may not reproduce, copy, distribute, or use any content without written permission.
9. Limitation of Liability
- Nurvi Living shall not be liable for:
- Any indirect, incidental, or consequential damages
- Losses arising from misuse of products
- Website downtime, technical errors, or service interruptions
- Our maximum liability shall not exceed the amount paid for the product purchased.
10. User Responsibilities
You agree:
- To provide accurate and complete information
- Not to misuse or attempt to harm the website
- Not to engage in fraudulent activities or false claims
- Violation of these terms may result in account suspension or legal action.
11. Third-Party Services & Links
Our website may contain links to third-party services or tools. We are not responsible for their content, terms, or privacy practices. Use of third-party services is at your own risk.
12. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India, without regard to conflict of law principles.
Any disputes shall be subject to the exclusive jurisdiction of courts located in India.
13. Termination
We reserve the right to terminate or suspend access to our website without notice if these Terms & Conditions are violated.
14. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
Nurvi Living
📧 Email: [mithilaajayyadav@gmail.com]